Interview Conversation In English-7

Presented By English Point Subhash Joshi 97539-78693

Puneet: May I come in Sir?

Interviewer: Please.

Puneet: May I Sit?

Interviewer: Sure. Have a seat. What is your good name?

Puneet: Sir Puneet.

Interviewer: Do you know, what’s the meaning of your name?

Puneet: I am sorry sir. I don’t know.

Interviewer: Didn’t you ever ask your parents?

Puneet: No Sir, I never asked.

Interviewer: Don’t be nervous. It’s okay….Anyway, Tell me something about yourself?

Puneet: Sir, My name is Puneet Sharma. I am 24 years old. I have done B.Tech from MIT Engineering College in 2009. I am pursuing MBA through correspondence. I have got 3 years experience working with international BPOs. I started my career with Reliance. I worked there as an executive for about 2 years, then I joined HP and worked there for about 1 year. I love playing cricket.

Interviewer: Which process were you in there in Reliance?

Puneet: Sir, I was in the inbound process.

Interviewer: Why did you switch?

Puneet: Sir, My family relocated from South Delhi to Noida. So it was quite time consuming going from Noida to Gurgaon and moreover, the company wasn’t providing cabs to Noida. Hence, I had no choice but to leave.

Interviewer: What do you understand about customer service?

Puneet: Sir, Customer service is all about assisting customers in the best way possible.

Interviewer: What is the role of communication in Customer Service?

Puneet: Well sir, Communication plays a vital role. For Example, Customers are irate and annoyed by any service company offers. There comes the role of communication. We need to politely but confidently deal with the customer.

Interviewer: Now what is the reason for switching from HP to us again?

Puneet: Sir, Company is in huge loss and hence, they have asked us to leave. I have no other option but to switch.

Interviewer: I see. What do you know about our company TCM BPO?

Puneet: Sir, TCM BPO is a very good company as I’ve heard it by many of my friends. There are 3 friends of mine working out here and they are quite satisfied with the facilities provided. One of my friends has been here for the last 3 years, which proves that he is happy and satisfied.

Interviewer: That’s great. What is your strength?

Puneet: Sir, my strength is my comfortability with rotational shifts and my convincing skills, which can benefit the company.

Interviewer: That’s great. Alright Puneet, now you wait outside for the feedback.

Puneet: Thank you sir.

English Point Subhash Joshi 97539-78693

Small English Conversation Part-1

Small English Conversation Part-2

Small English Conversation Part-3

Small English Conversation Part-4

Small English Conversation Part-5

Small English Conversation Part-6

Small English Conversation Part-7

Small English Conversation Part-8

Small English Conversation Part-9

Small English Conversation Part-10

Small English Conversation Part-11

Small English Conversation Part-12

Small English Conversation Part-13

Small English Conversation Part-14

Small English Conversation Part-15

Small English Conversation Part-16

Small English Conversation Part-17

Small English Conversation Part-18

Interview Conversation In English-7

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